Privacy Policy

We may collect the following categories of personal information:

• Account information: name, email address, password (stored securely by our authentication provider), and profile details you provide when registering or updating your account.
• Application information: personal, professional, and educational details submitted during program applications, including contact information, date of birth, address, licensing information, employment history, uploaded documents, photographs, and electronic signatures.
• Enrollment and student records: program enrollment status, coursework progress, grades, attendance, billing records, and communications related to your academic participation.
• Payment information: payment amounts, transaction status, and billing history. Payment card details are processed by Stripe and are not stored on our servers.
• Website and device information: IP address, browser type, device information, pages visited, and similar usage data collected through cookies and analytics tools when you use our website.
• Communications: information you provide when contacting us by email, contact form, or other channels.

We use personal information to:

• Provide, operate, and improve our website and educational services
• Process and evaluate program applications
• Manage enrollments, student accounts, billing, and tuition payments
• Deliver coursework, transcripts, library resources, and student portal features
• Communicate with you about your account, application, enrollment, or inquiries
• Send institutional emails, including admissions decisions and service-related notices
• Maintain security, prevent fraud, and comply with legal obligations
• Understand website usage and improve our public content and user experience

Where required by applicable law, including for visitors in the European Economic Area, the United Kingdom, and Switzerland, we process personal information based on one or more legal bases such as your consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and improving our institution, provided those interests are not overridden by your rights.

We use cookies and similar technologies to operate our website, measure traffic, and deliver relevant advertising. Essential cookies support core functionality such as authentication and session management.

With your consent, we use Google Analytics and Google Ads (via Google Tag Manager) to understand how visitors use our site, measure advertising performance, and show relevant ads including remarketing. In regions where consent is required, analytics and advertising cookies are disabled until you choose an option in our cookie banner: Accept all, Analytics only, or Reject non-essential cookies.

If you choose Analytics only, we use analytics cookies but not advertising cookies. If you reject non-essential cookies, we do not use analytics or advertising storage cookies for measurement purposes. Google may still receive limited, cookieless data under Google Consent Mode when applicable.

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect website functionality, including the ability to remain signed in.

We do not sell your personal information. We may share information with trusted service providers that help us operate our institution, including providers for:

• Website hosting and infrastructure
• Database, authentication, and file storage
• Payment processing
• Transactional and institutional email delivery
• Website analytics
• Learning management and academic systems, where applicable

These providers may access personal information only as needed to perform services on our behalf and are expected to protect it appropriately.

We may also disclose information when required by law, to protect the rights and safety of our institution and community, or in connection with a merger, acquisition, or similar institutional transaction.

We implement administrative, technical, and organizational measures designed to protect personal information, including access controls, encrypted connections, and role-based permissions for staff systems. Application and student records are treated as confidential and are accessible only to authorized personnel.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining student and application records in accordance with academic, accreditation, and legal requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is based on consent.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may also have the right to lodge a complaint with your local data protection authority.

To exercise applicable privacy rights, contact us using the information below. We may need to verify your identity before responding.

The School of Sex Therapy serves learners globally. Your information may be processed in the United States and other countries where our service providers operate. Where required, we rely on appropriate safeguards for cross-border transfers of personal information.

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe we have received information from a minor, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be communicated through our website or by direct notice where appropriate.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@schoolofsextherapy.com
• Contact form: schoolofsextherapy.com/contact